Last Updated: 9 October 2026
At PropHouse, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our products, place an order, or contact us.
By using our website, you acknowledge that you have read this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you use our website:
Personal Information
Full name
Mobile number
Email address
Billing and shipping address
Order details and purchase history
Information you provide through contact forms or customer support
Payment Information
Payments may be processed by third-party payment service providers. We do not intend to store complete payment card details on our own systems. Payment information is handled according to the applicable provider’s policies and security procedures.
Technical Information
When you visit our website, certain technical information may be collected, including your IP address, browser type, device information, pages visited, and website usage data, depending on the technologies we use.
2. How We Use Your Information
PropHouse may use your information to:
Process and deliver your orders.
Confirm purchases and provide order updates.
Respond to your questions and customer support requests.
Manage returns, refunds, exchanges, and complaints.
Improve our website, products, and shopping experience.
Prevent fraud, unauthorized transactions, and misuse of our services.
Send promotional messages and offers where permitted and, where required, with your consent.
Meet applicable legal, tax, accounting, and regulatory obligations.
3. Sharing of Information
We do not sell your personal information to third parties.
We may share relevant information with trusted service providers when necessary to operate our business, including:
Delivery and logistics partners.
Payment gateways and payment processors.
Website hosting and technical service providers.
Customer support and communication platforms.
Professional advisers, government authorities, or law enforcement agencies where required by applicable law.
We expect service providers handling information on our behalf to use it only for authorized purposes and to apply appropriate safeguards.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Remember shopping cart items and user preferences.
Improve website functionality and performance.
Understand website traffic and visitor behaviour.
Support advertising and marketing activities, if enabled.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.
Where required, we will request consent before using non-essential cookies or tracking technologies.
5. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no online platform or electronic transmission can be guaranteed to be completely secure. We encourage you to use secure devices and avoid sharing sensitive information through unsecured communication channels.
6. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, complete transactions, resolve disputes, maintain required business records, and comply with applicable laws.
When information is no longer required, we will delete it or anonymize it where appropriate, subject to applicable legal obligations and permitted exceptions.
7. Your Privacy Rights
Subject to applicable law, you may have the right to:
Request information about the personal data we process.
Request correction or updating of inaccurate information.
Request deletion of personal information where applicable.
Withdraw consent for processing that relies on your consent.
Opt out of promotional communications.
Raise a privacy-related complaint or grievance.
To exercise these rights, contact us using the details provided below. We may need to verify your identity before responding.
Withdrawing consent does not affect processing already lawfully carried out, and some information may need to be retained where the law requires it.
8. Promotional Communications
If you subscribe to our updates or consent to receive promotional communications, we may send you information about new products, special offers, and relevant updates.
You may unsubscribe using the option provided in the message or contact us directly. We may continue sending essential communications relating to your orders and account.
9. Third-Party Websites and Services
Our website may contain links to third-party websites or services, including payment gateways, delivery tracking services, and social media platforms.
These third parties operate under their own privacy policies. PropHouse is not responsible for the privacy practices of websites or services that we do not control.
10. Children’s Privacy
Our website is intended for general customers and is not knowingly designed to collect personal information from children without the legally required authorization or consent.
If you believe a child has provided personal information inappropriately, please contact us so that we can review the matter and take appropriate action.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website features, technology, or applicable laws.
Any revised policy will be published on this page with an updated “Last Updated” date. Where required, we will provide additional notice or obtain consent for material changes.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact PropHouse:
Business Name: PropHouse
Website: [upliftdigitals.in]
Email: [eventsplanneralpha@gmail.com]
Phone: [8668274459]
Business Address: [Amravati]
Privacy Complaints and Grievances: Please contact us using the details above. We will review your request and respond in accordance with applicable law.
Thank you for trusting PropHouse. We appreciate your business and are committed to handling your information responsibly.